14-Day Return & Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return or exchange eligible items within 14 days of delivery.
Eligibility for Returns & Exchanges
- Items must be unused, unworn, and in their original packaging with all tags attached.
- Proof of purchase (order confirmation or receipt) is required.
- Certain items, such as final sale items, gift cards, and personalized/custom-made products, are non-returnable.
How to Initiate a Return or Exchange
- Contact Us: Email our customer service team at [your email] or visit [your website’s returns page] to start the process.
- Return Authorization: We will provide you with a Return Authorization (RA) number and return instructions.
- Ship Your Item: Send your item back using a trackable shipping service. The customer is responsible for return shipping costs unless the item is defective or incorrect.
- Processing Time: Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to the original payment method. Exchanges will be processed and shipped as soon as possible.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue promptly.
Refunds
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable, except in cases of defective or incorrect items.
We appreciate your business and are happy to assist you with any questions. Please reach out to our customer service team at for further assistance.
